Cancellation Policy
1. How to Cancel: To cancel your order, simply reach out to our customer support team at eighthsin@gmail.com. Our dedicated team will guide you through the cancellation process and ensure a smooth experience.
2. Eligibility: In order to be eligible for cancellation, your order must not have been shipped or processed. If your order has already been dispatched, we won't be able to cancel it. However, you can still explore our return policy for further options.
3. Refunds: If your cancellation request is approved, we will initiate a refund to your original payment method within 10 business days. Please note that it may take some time for the refund to reflect in your account, depending on your bank or credit card company's processing time.
4. Connect with Us: If you have any questions or need assistance with your cancellation, feel free to reach out to our customer support team. We are here to help you navigate through the world of 8TH SIN and ensure your experience is nothing short of extraordinary.